Conditions

Neck and Arm Pain (Cervical Radiculopathy)

Neck pain that spreads into the arm may be caused by an irritated nerve in the neck. Cervical radiculopathy is the technical term for pain caused by irritation of one of the nerves in the neck. It can cause pain that starts in the neck and travels into the shoulder, arm or hand. Some people also experience pins and needles, numbness or, less commonly, weakness in the arm. 

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What causes cervical radiculopathy?

Cervical radiculopathy happens when one of the nerves in your neck becomes irritated or compressed. It can happen when a nerve in the neck becomes irritated or compressed. Common causes include age-related changes in the spine or a bulging disc. Most people recover within 6-12 weeks. Some people develop symptoms after an injury, while others have no obvious cause.

The main symptoms of cervical radiculopathy are:

  • Neck pain that spreads into the shoulder, arm or hand.
  • Pins and needles or numbness in part of the arm or hand.
  • Pain around the shoulder blade.
  • In some people, weakness in the arm or hand. If you notice significant weakness, seek medical advice promptly.

Although the pain can be severe, most people recover well without surgery. Nerves often take longer to settle than muscles or joints, so symptoms may improve gradually over several weeks or months.

Steps to take to recovery

Self-Management

Activity Modification

Try to keep moving, even if you need to reduce your activities at first. Find a balance between movement and rest, avoid staying in one position for long periods, and gradually increase your activity as your symptoms improve.

Some find it difficult to find a comfortable sleeping position initially. There is no right or wrong position to sleep in. There is no single "best" pillow. Use whichever pillow allows you to sleep most comfortably.

Pain Relief

Over-the-counter medicines: Over-the-counter pain relief may help you stay active. Always follow the advice provided with the medicine.

Topical creams: Some people find topical creams or gels helpful for short-term relief of pain and stiffness.

It is important to check whether you can take these medicines. If you are unsure whether you can take these medicines, speak to a pharmacist or another healthcare professional.

Deep heat therapy

A hot water bottle or wheat pack applied to the neck may help the pain. Applying this for 10-15 minutes may provide short-term relief. Wrap ice or heat packs in a towel and do not place them directly onto your skin to avoid ice or heat burns.

Exercises

Consider light aerobic exercise at first such as walking, swimming, or cycling. Gentle mobility exercises and graded strength exercises may also help. See the Arthritis UK neck exercises which may help.

Further Treatment

Physiotherapy

If your symptoms aren't improving or you feel you need more help, then please refer yourself to physiotherapy. We will assess your symptoms and work with you to develop a treatment plan. You can have one-to-one physiotherapy and have access to our gym classes. We can also refer you to other services to access other treatments listed below if appropriate.

Corticosteroid Injection

These are occasionally completed for severe flare-ups that aren’t settling. Physiotherapy and pain relief are recommended before considering an injection. Injections may reduce persistent pain for a period. The physiotherapy service can refer people to the pain team for possible injections. It is not an appropriate option for everyone.

Surgery

Surgery is only recommended for a small number of people. This is not an appropriate option for everyone. Your physiotherapist would discuss your referral options with you if required.

Seek medical advice if:

The symptoms described in the "When to seek further advice" box can be a sign of a condition called cervical myelopathy. Although uncommon, it needs urgent medical assessment because early treatment is important. If untreated it can lead to permanent leg, arm, bladder, bowel and/or sexual dysfunction. You can find more information about degenerative cervical myelopathy on NHS inform

There are many causes of neck pain. Although the symptoms can be distressing, most do improve with time. There are circumstances where a medical opinion is appropriate. If you are experiencing any of the following, please contact 111 or your GP for advice.

  • Neck pain with severe dizziness, fainting, double vision, difficulty speaking or difficulty swallowing.

  • A severe new headache with neck pain, especially if you also have a fever or feel very unwell.

  • Severe pain that is getting worse, especially at night and not relieved by changing position.

  • Neck pain and new arm or leg weakness or lack of co-ordination

  • Pain that started after a serious accident, such as after a car accident

  • Neck pain and a history of previous cancer

  • Neck pain with a diagnosis of osteoporosis

Do I need further investigations?

Many people ask whether they need a scan. It is natural to think an MRI scan would be helpful to guide management and provide a diagnosis. In most circumstances it does not change treatment. An MRI scan shows detailed images of the neck, however a scan is not usually needed to diagnose cervical radiculopathy.

There are circumstances where further investigations are necessary. For example, suspected cervical myelopathy, significant new muscle weakness, a serious underlying condition, or persistent cervical radiculopathy symptoms. A healthcare professional would recommend further investigation in these contexts.

The information below is reproduced from NHS England's BestMSK patient advice to help explain what an MRI scan can and cannot tell us, and when an MRI may be appropriate.

Some important things you need to know about what an MRI scan can tell us and when it is appropriate

  • MRIs provide a picture of the anatomy of the spine.

  • MRIs cannot tell how someone feels and are not a diagnosis.

  • MRIs can be used to plan treatment with you and rule out serious conditions such as cancer or fractures.

  • MRIs are rarely needed for people with back or neck pain.

  • MRIs should be requested after assessment by a specialist.

Some important things you need to know about your MRI scan report

  • Some of the medical words used in MRI reports can be complex and may sound scary.

  • For example, eight out of ten people aged 50 or over with NO pain have something called ‘degeneration of discs’ noted in their MRI report. However, findings such as this are more common as we become older and can be signs of a naturally maturing spine.

If you have any questions about having an MRI scan or need clarification on the report of an MRI scan, please discuss these with the clinician who sent you for the MRI.

Lifestyle factors that influence health

Symptoms associated with cervical radiculopathy can be influenced by our overall health. Physical activity levels, carrying extra weight, long-term stress and sleep quality can impact on overall health. Smoking and alcohol consumption may also negatively impact bone health and affect the spine over time. Addressing lifestyle factors and maintaining general health can support recovery. More support with health and lifestyle factors can be found on our Your Musculoskeletal Health webpage.

When to seek further advice

Most neck pain, arm pain, numbness or weakness is not caused by a serious problem. However, new or worsening symptoms affecting your nerves or spinal cord require urgent medical assessment. 

Please contact your GP urgently if you develop any of the following:

Changes to your hands or arms

  • New or worsening weakness in your hands or arms
  • Difficulty with tasks that require hand coordination, such as fastening buttons, using cutlery or writing
  • Increased clumsiness or dropping objects

Changes to your walking or balance

  • New problems with balance or walking
  • Feeling unsteady on your feet
  • New difficulty controlling your legs

Changes to bladder or bowel function

  • New difficulty controlling your bladder or bowel
  • New changes in your ability to pass urine or open your bowels

Other concerning changes

  • Numbness or altered sensation that is getting worse or spreading
  • Symptoms that are progressively worsening over time

These symptoms can sometimes be a sign of degenerative cervical myelopathy (DCM), where the spinal cord in the neck becomes compressed. Although uncommon, early assessment is important as treatment can help prevent further deterioration.